Archive for January 2020

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Trip Advisor changes its spots but still fake

Trip Advisor changes its spots but still fake

Do you use Trip Advisor to find tours of Melbourne? Do you supply tour services to Melbourne or elsewhere? Trike Tours Melbourne terminated Trip Advisor’s booking agent company, Viator (also known as Trip Advisor Experiences), because Viator was messing up our passengers’ tour bookings. In response, Trip Advisor falsely labelled us as, amongst other things, “no longer operating”. After repeated requests and only after threat of legal action and reporting to the Australian Competition and Consumer Commission have they changed their tune. Maybe they’re singing the Trivago tune? Read on to find out more.

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( Posted in: Tour Operators )