The link between tour departure points and helmets
Your Melbourne tour with Trike Tours Melbourne may offer an optional and complimentary pick up and departure service from other than our Southbank location. We do this because some people would like this option. However, we recommend and prefer that all of Trike Tours Melbourne’s services (except Chauffeured Services to City/Southbank) depart from our Southbank location.
The reason is simple. We all have to wear a properly fitting helmet and when departing from our Southbank office we can fit you with a helmet from our full range of sizes - we simply don’t have the room on board to bring multiple helmets and gear with us if we pick you up from elsewhere. Helmets must fit properly and not be loose. If the helmet doesn’t fit we cannot proceed with a service and may have to reschedule, and none of us want this. Your safety and comfort, our business license, the law, our reputation, inconvenience to everyone, additional costs, etc. are all factors that come into play. So we want you to be aware of this risk before deciding on your departure point. Please also refer to our page “Before Booking – Things to Know” and measure up for your helmet – this will help.
There are solutions, however, that mean you can still depart from your preferred location and have properly fitting helmets – and some are very simple. So call us on 1800 TRIKE TOURS and we can get our head around it and work with you to find the best solution. We have a few tricks up our sleeve.